Return Policy
Exchanges and Returns
We want your shopping experience at The Clothes Bar to be one to remember and stress free! We hope you fall in love each item you receive; if not, we're here to help. We will gladly help you with an exchange or a refund. Check out our simple return policy below. If you have any questions, please call us here at The Clothes Bar and one of our helpful employees will provide you with an answer. The number to best reach us is 716-565-0194 or email us at theclothesbar1@yahoo.com.
Return Information
We accept returns postmarked within 7 days of the date your package has arrived.
Returns must be received unworn, unwashed, and with the original tags attached.
Shoes must be returned in their original box and placed inside an additional protective shipping box.
Listed below are the items that are Final Sale:
- Jewelry
- Dresses
- Sale Items are all Final Sale.
Returns are processed within 5-7 business days of receiving your return. We'll send you an email confirmation when your refund has been issued.
Exchange Information
Exchanges are easy and fast! If you would like to make an exchange, please send back your items following the instructions below:
Call us at 1-716-565-0194 or email us at theclothesbar1@yahoo.com.
Our customer care representatives will create a new order for the new item you would like to receive in exchange.
You are charged at this time for the cost of the merchandise, and it will be shipped to you with free ground shipping within the continental United States. Send back your return item(s).
Your new items will be processed and shipped out promptly after contacting our staff at The Clothes Bar. When your return is received and processed, we'll email you a refund notification. All exchanges will be shipped as soon as we receive your return.
Please send your return to:
The Clothes Bar
22 Timberline Dr
Elma, NY 14059
